Privacy Notice

Xima Group (hereinafter, «Xima Group»), with address at Sonorense #13463, Col. Chamizal, C.P. 22415, Tijuana, Baja California, Mexico, is responsible for the processing of your personal data.

For any matter related to your personal data you may contact the data controller at serviciocliente@xima.mx or by phone at +52 (664) 900 1966.

We collect the data you provide to us directly and voluntarily through:

• Contact and quote form: name, email address, phone number, company, area of interest (IT, architecture, construction or products) and the details of your request.
• WhatsApp or phone call: the data you choose to share so that we can handle your request.
• Profile validation form (buyer personas): name, job title and your answers.

We do not collect sensitive personal data (racial origin, health status, beliefs, financial data without your express consent, etc.).

Primary purposes (necessary for your relationship with Xima Group):

• Handling and following up on your requests, enquiries and quotes.
• Contacting you and preparing commercial proposals.
• Providing and following up on the contracted services.

Secondary purposes (not necessary):

• Sending commercial information, promotions and news.
• Improving our services and the experience on the site.

If you do not wish your data to be processed for the secondary purposes, you may say so by sending an email to serviciocliente@xima.mx. Your refusal will not be grounds for denying you the services you requested.

Your data may be shared among the divisions of Xima Group (Xima Constructora, IT & Supplies and Xima Estudio) for the sole purpose of routing your request to the relevant area. We do not transfer your data to third parties outside Xima Group without your consent, except in the cases provided for in article 37 of the LFPDPPP.

You have the right to Access your personal data, to Rectify it when it is inaccurate, to Cancel it when you consider it is no longer required, or to Object to its processing (ARCO rights), as well as to withdraw the consent you have given.

To exercise them, send your request to serviciocliente@xima.mx. Your request must contain and be accompanied by:

• Your full name and a means of communicating our response to your request.
• A copy of a valid official identification document proving your identity (or, in the case of a legal representative, the document evidencing such representation).
• A clear and precise description of the personal data in respect of which you seek to exercise the right, as well as the right you wish to exercise (access, rectification, cancellation or objection).
• Any element or document that helps locate your personal data.

In accordance with article 32 of the LFPDPPP, we will inform you of the decision adopted within a maximum of 20 business days from receipt of your request. If it is granted, it will take effect within the 15 business days following the date on which we communicate our response. We may extend these periods once for an equal term when the circumstances of the case so warrant.

We reserve the right to update this Privacy Notice at any time. Any amendments will be made available on this same page, stating the date of the last update.